Format Research:
ADVERTISEMENT & MEDIA RESEARCH
Companies or brands that decide to invest in an advertising campaign need to study their target audience (companies and consumers) before and after the campaign. For this we offer analysis and measurement services that provide insight on the use of the media, the activity on social networks, the efficiency...
COMPETITIVE INTELLIGENCE
The "competitive intelligence" solutions offered by Format Research study the economic and social ecosystem in which a company operates so as to identify and monitor the evolution of possible threats and benefits, as well as indicating any available opportunities and, thus, the strengths and weaknesses...
CUSTOMER SATISFACTION
CUSTOMER SATISFACTION SURVEYS
Format Research offers the entire range of customer satisfaction surveys .
Actual quality surveys. Analysis of the waiting time the users of a service need to wait in order to use the service itself, analysis of queues, etc.
Expected quality surveys. Analysis of users'...
ECONOMIC AND SOCIAL SCENARIOS
Format Research studies the social, economic and political scenarios in Italy and Europe, providing companies, trade associations, and the Public Administration with a data and information platform to help them understand the changes and the evolution of phenomena.
Ad hoc studies, multiclient surveys,...
FINANCE
OFI. OSSERVATORIO FINANZA ITALIA (ITALIAN FINANCE OBSERVATORY)
The Italian Finance Observatory is a multiclient survey carried out by Format Research on a statistically representative sample of Italian companies with a turnover of up to € 150 million (extra-agricultural and non-financial). The Observatory h...
FOREIGN TRADE FINANCE
"Italy growing abroad" is the Format Research Multiclient Observatory on the policies of companies that internationalize, on their expectations towards banks in terms of services and products expected to support their activity in foreign markets. Established in 2012, the Observatory consists of an ongoing...
QUALITATIVE STUDIES
For almost thirty years Format Research has been carrying out qualitative studies on businesses, citizens, and consumers in order to identify the factors that come into play in a given phenomenon, the attitudes and motivations behind behaviour, people's experience, a style, one’s consumer choices, e...
QUANTITATIVE STUDIES
For almost thirty years Format Research has been carrying out quantitative studies on businesses, citizens and consumers. The activities of research, description and analysis of the phenomena are carried out by studying and building samples that are statistically representative of the universes of interest.
UNDERSTANDING...
WEALTH MANAGEMENT
Benchmark Private Banking is the Format Research Observatory on "private" customers (HNWI - High Net Worth Individuals ), i.e. those who have available assets equal to or greater than one million Euros.
The study has been carried out annually since 2016.
It is a multiclient product, therefore characterized...
